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Vice President, IS&T Solutions Delivery

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Support II 
Requisition #:  71746



The Vice President, IS&T Solutions Delivery is responsible for defining and driving the organizations Business Partnering and Project Delivery Programs in order meet organizational business requirements. The Vice President leads a team responsible for the daily operation of IT technology solutions programs to ensure cost-effective, secure, highly reliable and dynamic service delivery. The Vice President collaborates with internal stakeholders, contractors and vendors to ensure compliance with company policies and other regulatory requirements, including technical, administrative, and physical safeguards in accordance with applicable federal and state laws.


  1. Provide well-informed and experience-driven digital technology consultation and advice to support Children’s mission and goals.
  2. Partners with leaders and executives to develop digital technology solutions for department and organizational business needs and address complex clinical, operational, and technology challenges.
  3. Partner with clinical and support leaders to deliver improved technology experience and value.
  4. Support and develop the IS&T business partnering and project teams to increase capability and effectiveness.
  5. Develop, manage and improve comprehensive information technology programs to ensure high reliable, dynamic, and cost-effective Solutions are provided to meet organizational requirements.
  6. Develop and provide recommendations in written and verbal form addressing complex clinical-operational business problems for executive review and to aid decision-making in formal and informal settings.
  7. Develop a comprehensive 5-8 year application and service roadmaps for clinical and non-clinical technology platforms, including service rationalization and cost management plans.
  8. Enable improved Service Delivery prioritization model to support balance of needs between maintenance, request, incident, project and strategy efforts.
  9. Collaborative and supportive business partnering relationships with system leaders and departments.
  10. Develop, maintain and promote technology policies, standards and guidelines. Ensure that technology decisions and operations comply with contractual obligations, corporate policies and legal and regulatory requirements.
  11. Effectively manage the information technology solutions budget and monitor for variances.
  12. Facilitate a metrics and reporting framework to effectively report to senior management and Board leadership adequacy and status of the program, facilitate appropriate resource allocation and increase the maturity of technology solutions programs.


  • At least ten (10) years of experience across a variety of healthcare technology solution delivery and leadership roles required.
  • Experience in leading technology programs at an enterprise-level in a large-scale, complex technology environment.
  • Experience in a healthcare setting is required.


  • Bachelor’s degree in Business Administration, Management of Information Systems, Clinical Informatics, or related field is required.


  • Ability to drive highly complex, cross-organizational initiatives through the influencing of and negotiation with stakeholders who at times may hold competing points of view.
  • Ability to operate effectively in a fast-paced environment with competing and shifting priorities.
  • Strong executive presence and communication capabilities, including presentations to boards, senior management, and large team meetings.
  • Ability to develop trusted relationships with senior clinical and non-clinical leaders, understand their strategies and objectives, and devise effective and efficient ways to implement technology programs that align to and support those objectives. 
  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate technology-related concepts to technical and nontechnical audiences.
  • Proven track record and experience in developing information technology strategies, as well as successfully executing programs that meet the objectives of excellence in a dynamic environment.
  • Poise and ability to act calmly and competently in high-pressure, high-stress situations.
  • Demonstrated ability to develop, manage and improve a comprehensive information technology program to ensure high reliable, dynamic, and cost-effective Solutions are provided to meet Children’s immediate and long-term needs. 
  • Excellent analytical skills, the ability to manage multiple, interdisciplinary projects as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.
  • High level of personal integrity, as well as the ability to professionally handle confidential matters and an appropriate level of judgment and maturity.


  • Master’s degree in a related field is preferred.
  • Ten (10) years of experience in a combination of technology leadership, project delivery, Electronic Medical Record advancement, or quality improvement.
  • Knowledge of frameworks such as the Information Technology Infrastructure Library (ITIL), Lean, and the IHE Model for improvement.


  • No professional certifications required, but preference will be given to candidates with a certification in any clinical or clinical informatics discipline.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1575 Northeast Expressway, Bldg 2, Atlanta, GA  30329
Function:  Leadership/Management - Executive

Nearest Major Market: Atlanta

Job Segment: Medical, Information Systems, Medical Technology, VP, Executive, Healthcare, Technology, Management