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Technical Trainer

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Office Park (1644) 
Requisition #:  41364



Facilitates staff training programs to enhance technical skills and promote clinical and professional development. Keeps abreast of clinical and financial systems operations, personnel management, fiscal management, and professional development.

  • Bachelor’s degree in Computer Science, Training and Development, Education, or related field
  • No professional certifications required
  • 1 year of experience in facilitation in computer software and healthcare business systems
  • Demonstrated experience in development and editing of instructional material
  • Demonstrated experience in facilitating technical training classes and group discussion resulting in application and performance results
  • NA
  • Excellent communication, organizational, and time management skills
  • Proficient in Microsoft Word and PowerPoint
  • Demonstrated knowledge of graphics software, networks, hardware, and operating systems
  • Functions in a dynamic environment subject to impromptu changes in schedules and priorities
  • Ability to establish goals and achieve results within defined timelines and with minimal oversight
  • Demonstrated ability to facilitate training classes and group discussions that lead to application and performance results
  1. Provides technical training and orientation to multiple stakeholders, including administrative, clinical, and physician professional.
  2. Conducts training needs, job task, and job analysis to develop technical training strategy to support Information Systems & Technology’s project management protocol when introducing new hardware and software.
  3. Develops and maintains technical training schedule and employee transcript in the learning management system.

Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Occasionally (activity or condition exists up to 1/3 of time)
Standing - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Walking - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
No potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 638 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 70 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for fourteen consecutive years and named one of the “100 Best Companies” by Working Mother magazine.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1644 Tullie Circle, Atlanta, GA  30329
Function:  Human Resources - Human Resources

Nearest Major Market: Atlanta

Job Segment: Information Systems, Computer Science, Pediatric, Project Manager, Technology, Healthcare