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Windows Server Administrator

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Support II 
Requisition #:  74708



Children's Healthcare of Atlanta is hiring a Windows Server Administrator to join our permanent team!  The Windows Server Administrator performs computer system administration duties in a distributed enterprise network, including file and print servers, application servers, email servers, and database servers. Works with users, vendors, and consultants to resolve problems with distributed applications, servers, and network services. Acts as project resource for implementation of new technology delivery systems.


Why work for Children's?

  • At Children's, you will work with state-of-the-art technology in a team environment to deliver the highest quality standards possible leading to high quality patient care.
  • We offer a comprehensive compensation and benefit package that supports our mission, vision and values.
  • Strong culture giving unique meaning to your role where you have the opportunity to give back everyday by utilizing your unique skill set for the betterment of the health of children.
  • We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.
  • New exciting growth offering unique project opportunities such as a new hospital, Advanced Pediatric Center and Corporate office
  • Recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials
  • Atlanta Business Chronicle Healthiest Place to Work
  • People Magazine’s 50 companies that care list.
  • "150 Top Places to Work in Healthcare" – Becker’s
  • “#22 of 100 Best Places to Work in IT”, “#4 for benefits”, “#22 for Diversity” – Computerworld
  • “HealthCare’s Most Wired” companies by Hospitals & Health Networks magazine.
  • BEST Children’s Hospital 2020 – U.S. News & World Report


Example employee Perks:

  • Ample amount of employee volunteer programs to become involved with the kids
  • Aggressive Paid Time Off policy allowing for work life balance
  • Weekly telecommute options
  • Dollar for dollar on 403b, 401a employer paid retirement
  • Benefits such as cell phone plan discounts, life insurance, pet insurance, pre-paid legal, gym membership credits, daycare partnerships, Attraction discounts & more
  • Salary increases annually with review
  • On-going training, education and growth from within
  • Tons of free employee programs such as Healthier foods, slimpossible, 90 day challenge, race possible, personal trainers and mental health services
  • Concierge services, Medical Clinic for employees, gourmet café, coffee bar, cutting-edge ergonomic work stations


  • Associate's degree in management information systems, information systems, related field, or equivalent technical training and experience


  • Microsoft Certified Professional (MCP) server category or equivalent experience


  • Five years of experience in a technical support position in a microcomputer environment
  • Two years of experience supporting a large, distributed Windows Server environment
  • Two years of experience in server virtualization utilizing VMware, including multi-site deployments
  • Two years of experience in installing/configuring/managing enterprise anti-malware and data protection products and using PowerShell for configuration management and task automation
  • Two years of experience in load balancers, SQL deployment, Windows Internet Information Services and Windows Clustering (Windows 2008 and above), and large Microsoft Exchange environments, including creating and configuring group policy objects and monitoring and troubleshooting Active Directory replication in a distributed enterprise
  • Experience in an ITIL services framework
  • Experience in the use of Windows and Microsoft Office products and installing Microsoft applications in a network environment
  • Experience in installing and configuring automated monitoring tools


  • Bachelor's degree  
  • Microsoft Certified IT Professional (MCITP), Microsoft Certified Solutions Expert (MCSE), or VMware Certified Professional (VCP)
  • One year of experience in healthcare data processing


  • Understands technical environments in order to create and document processes and procedures
  • Well-developed organizational, written communication, and analytical skills
  • Strong interpersonal skills to interact positively and productively with teams across organizational lines, including administrative/executive staff and patient care systems users
  • Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities
  • Expertise with foundational networking principles, including DNS, DHCP, and Active Directory in a distributed enterprise
  • Available 24/7 for issues and problem escalations


  1. Administers configurations of critical network systems, including vCenter, Active Directory, Microsoft Exchange, IBM Endpoint Manager, F5 load balancers, and EMC Avamar.
  2. Provides user support services as a second level, accepting trouble reports and dispatching trouble tickets to appropriate system administrators and vendors.
  3. Designs network operating system, including configuration of servers, workstations, virtual hosts, terminal servers, access servers, firewalls, and third-party applications.
  4. Develops and maintains processes and procedures for critical operational activities.
  5. Provides third-level support to technical support team.
  6. Performs technical analysis of network operating systems using diagnostic tools to enable growth capacity planning.
  7. Researches and makes recommendations for new products based on current and projected goals.
  8. Verifies network is run in accordance with guidelines set by upper management.
  9. Oversees implementation of data center hardware and software to ensure the organization's best interests.
  10. Develops standards and documentation of all network operating systems.
  11. Mentors other system administrators.
  12. Responds to trouble tickets and systems alerts based on defined service level agreements.
  13. Takes corrective action when appropriate.
  14. Monitors and remediates scheduled system maintenance jobs.
  15. Maintains current operating system/security patches and upgrades systems.
  16. Provides user and desktop computer support in Active Directory.
  17. Creates and maintains shared print queues.
  18. Administers Microsoft Exchange environment.
  19. Provisions virtual machines from templates.
  20. Administers enterprise backups.
  21. Follows DCLM processes and standards.
  22. Follows industry reference architectures and best practices in designing, implementing, and supporting infrastructure operations systems/technologies.
  23. Follows, performs, and completes required change request processes and documentation.
  24. Participates in P1 leadership escalation management when requested.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Not Present
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)


No potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1575 Northeast Expressway, Bldg 2, Atlanta, GA  30329
Function:  Information Technology - Architecture & Design

Nearest Major Market: Atlanta

Job Segment: System Administrator, Medical, Healthcare Administration, Information Systems, Patient Care, Technology, Healthcare