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Senior Foundation Operations Analyst - Raiser's Edge

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Support II 
Requisition #:  62721



Provides data analysis to develop metrics, forecasts, plans and models for the Foundation, working with key stakeholders across multiple teams. This role develops and maintains data models, tools, processes, and systems for planning, analysis, and performance reporting. The Senior Planning Analyst develops summaries and presentations for decision-making in coordination with the Director of Foundation Operations and Foundation Senior Leadership.


  • Bachelor’s degree


  • No professional certifications required


  • 5+ years of experience in a role performing data analysis and analytical decision support
  • Advanced experience working with a variety of information systems and large, complex data files


  • Master’s degree and/or CPA or other comparable certification  
  • Experience in a non-profit organization, preferably healthcare-related
  • Experience with Raiser’s Edge CRM and Blackbaud ResearchPoint system


  • A history of increasing responsibilities including project team leads and project management roles
  • Advanced experience using Microsoft Excel and PowerPoint
  • Advanced experience with data extraction from CRM databases, manipulation and presentation
  • Proficient with Microsoft Word, Outlook and Access
  • Strong data visualization and analytics skills
  • Strong presentation and written communications skills with wide array of stakeholders
  • Proactive self-starter, autonomous yet highly collaborative and resourceful
  • Maintains strict confidentiality of sensitive information/PHI
  • Demonstrated ability to manage external vendors and contracts
  • Able to effectively prioritize his/her time on multiple projects and function in a dynamic environment with frequent changes in schedules, priorities, and project scope
  • Identifies potential obstacles to success and proactively develops/implements solutions or mitigations


  1. Designs queries and builds data pulls for both current and historical data from Raiser’s Edge and other Children’s Healthcare of Atlanta systems as requested by Foundation or system staff and leadership.
  2. Gathers benchmark information and data to perform analysis to establish baseline, determine present and future performance trends.
  3. Effectively summarizes and presents data analyses in executive-level reports and presentations.
  4. Verifies data integrity, quality and accuracy, and timely reporting of information.
  5. Recommends actions by assessing options in relation to organization goals.
  6. Develops lead pipelines of screened patient family suspects and provides strategic input to Foundation’s grateful patient family program.
  7. Collaborates heavily with Foundation Data Services staff and research screening and modeling vendors to improve functionality and usage of Raiser’s Edge system.
  8. Refines and implements systems for tracking/validating results of prospect screening, modeling, and identification efforts and return on investment for various fundraising activities.
  9. Provides periodic metric/activity tracking reports to Foundation leadership.
  10. Serves as Foundation privacy monitor, educating staff and overseeing compliance with applicable system and Foundation policies.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)


No potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1575 Northeast Expressway, Bldg 2, Atlanta, GA  30329
Function:  Finance/Accounting - Finance

Nearest Major Market: Atlanta

Job Segment: Information Systems, Pediatric, CRM, Data Analyst, Project Manager, Technology, Healthcare, Data