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Security Supervisor 2p-10p

Location:  Scottish Rite 
Requisition #:  63601

JOB SUMMARY

Supervises and facilitates day-to-day Security Services department operations at Egleston, Scottish Rite, and Children’s Park campuses. Works within established guidelines, procedures, and protocol in a supervisory capacity to ensure comprehensive security services are being provided for all system employees, visitors, patients, and property. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

EDUCATION

  • High school diploma or equivalent

CERTIFICATION SUMMARY

  • Valid Georgia driver’s license
  • International Association for Healthcare Security and Safety basic certification within 6 months of employment, advanced certification within 9 months of employment, and supervisor certification within 12 months of employment (external candidates)
  • International Association for Healthcare Security and Safety advanced certification upon consideration and supervisor certification within 3 months of promotion (internal candidates)

EXPERIENCE*

  • 4 years of experience in security, law enforcement, military, or public relations in a supervisory capacity

PREFERRED QUALIFICATIONS*

  • Some college
  • Commercial driver's license

KNOWLEDGE SKILLS & ABILITIES*

  • Ability to speak, read, write, and follow written and oral instructions
  • Ability to function independently of constant supervision
  • Ability to apply sound judgment and confidentiality in handling of sensitive information
  • Calmness under stress
  • Problem-solving
  • Empathic listening
  • Alertness and observation
  • Excellent communication skills
  • Organizational and supervisory skills
  • Strong human relations and teamwork skills
  • Personal motivation
  • Knowledge of the use of a personal computer

JOB RESPONSIBILITIES*

  1. Assists Security Manager in establishing and implementing policies and procedures for Security department.
  2. Supervises utilization of personnel resources for effective and efficient services.
  3. Supervises performance management process for Security department at assigned campus.
  4. Assists departmental training office in implementation of professional development programs.
  5. Reviews all security reports and other documentation and coordinates any needed support services in conjunction with department manager.
  6. Posts at designated areas performance of assigned duties and completeness of reports of any unusual occurrences.
  7. Serves as ambassador for Children’s Healthcare of Atlanta by maintaining and ensuring proper grooming, dress, and appearance as outlined in departmental protocol.
  8. Ensures 24-hour control center monitoring and coverage of duties, including alarm monitoring (e.g., fire, boiler, panic, code blue), making code announcements, and other services/emergency functions.
  9. Intervenes in crisis situations and assists Division of Family and Children Services, Risk Management, Safety, Nursing, Administration, law enforcement, and social workers in the protection and safety of personnel, patients, visitors, and property.
  10. Remains up-to-date on current security and professional issues through reading and self-study.
  11. Ensures cleanliness and organization of assigned post and vehicles.
  12. Ensures valet parking for board members, VIPs, patients, and others as needed and directed.
  13. Provides guidance, training, and support to staff members.
  14. Ensures escort availability to anyone requesting this service.
  15. Manage the day to day operations of the staff, including but not limited to: work assignments, task management, time tracking/management, and on-the-job training.
  16. Take an active role in coaching and mentoring the team to ensure continued employee growth and success both on the team and at the broader CHOA organization.
  17. Assist manager with employee performance evaluations and hiring decisions.

SYSTEM RESPONSIBILITIES*

Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.

 

Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.

 

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

PHYSICAL DEMANDS*

Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Occasionally (activity or condition exists up to 1/3 of time)
Standing - Constantly (activity or condition exists 2/3 or more of time)
Walking - Frequently (activity or condition exists from 1/3 to 2/3 of time)

WORKING CONDITIONS*

Some potential for exposure to blood and body fluids

 

About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1001 Johnson Ferry Road NE, Atlanta, GA  30342
Function:  Facilities - Security


Nearest Major Market: Atlanta

Job Segment: Manager, Patient Care, Pediatric, Performance Management, Management, Healthcare, Human Resources