Share this Job

Security Shift Supervisor

Work Schedule/Days:  Evening / Monday - Friday
Employment Type:  Full-Time
Location:  Scottish Rite 
Requisition #:  93695

MANDATORY COVID-19 VACCINATION: In accordance with CMS rules, Children’s requires all employees to be fully vaccinated or receive an approved exemption.



Works as an empowered employee within established guidelines, procedures, and protocols to provide administrative and dispatching support for the care, welfare, safety, services, and security of hospital personnel, visitors, patients, and property. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.


  • High school diploma or equivalent


  • Valid Georgia driver’s license
  • Cardiopulmonary Resuscitation (CPR) at orientation or within 3 months of employment
  • International Association for Healthcare Security and Safety basic certification within 6 months of employment, advanced certification within 9 months of employment, and supervisor certification within 12 months of employment (external candidates)
  • International Association for Healthcare Security and Safety advanced certification upon consideration and supervisor certification within 3 months of promotion (internal candidates)


  • 3 years of experience in security, law enforcement, military, or public relations in a supervisory capacity


  • Some college


  • Ability to speak, read, write, and follow written and oral instructions
  • Ability to function independently of constant supervision
  • Ability to apply sound judgment and confidentiality in handling of sensitive information
  • Organization skills
  • Calmness under stress
  • Problem-solving
  • Empathic listening
  • Alertness and observation
  • Ability to write accurate reports
  • Knowledge of the use of a personal computer


  1. Ensures consistent patrols of facility and follows up on findings of issues related to security, parking, policy compliance, and safety.
  2. Ensures posting at designated areas, performance of assigned duties, and completeness of reports of any unusual occurrences.
  3. Serves as ambassador for Children’s Healthcare of Atlanta by maintaining and ensuring proper grooming, dress, and appearance as outlined in departmental protocol.
  4. Ensures 24-hour control center monitoring and coverage of duties, including alarm monitoring (e.g., fire, boiler, panic, code blue), making code announcements, issuing car seats, and other services/emergency functions.
  5. Intervenes in crisis situations and assists Division of Family and Children Services, Risk Management, Safety, Nursing, Administration, law enforcement, and social workers in the protection and safety of personnel, patients, visitors, and property.
  6. Remains up-to-date on current security and professional issues through reading and self-study.
  7. Ensures cleanliness and organization of assigned post and vehicles.
  8. Ensures valet parking for board members, VIPs, patients, and other as needed and directed.
  9. Provides guidance, training, and support to staff members.
  10. Reports security needs and suggestions to Senior Security Supervisor.
  11. Ensures escort availability to anyone requesting this service.
  12. Assist Supervisor and/or Manager with development of staff by: being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development.
  13. Provide Supervisor and/or Manager feedback on staff performance, educational needs, and workflow status.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Occasionally (activity or condition exists up to 1/3 of time)
Standing - Constantly (activity or condition exists 2/3 or more of time)
Walking - Frequently (activity or condition exists from 1/3 to 2/3 of time)


Some potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1001 Johnson Ferry Road NE, Atlanta, GA  30342
Function:  Facilities - Security

Nearest Major Market: Atlanta

Job Segment: Manager, Patient Care, Pediatric, Management, Healthcare