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Revenue Cycle Intern (Summer 2021)

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Temporary
Location:  Support II 
Requisition #:  64201

 

JOB SUMMARY

The Revenue Cycle Intern will assist the Patient Access Support Services (PASS) team in addressing requests and issues reported by our Revenue Cycle business partners and will learn both the basics of Epic Patient Access modules and ServiceNow.  The Revenue Cycle team is also constantly looking for Process Improvement opportunities, so the intern will be able to dedicate much of their effort on a process improvement initiative that will help the department and organization.

EDUCATION

  • Progression toward an undergraduate degree or graduate degree in Business Administration, Project Management or general IT fields

CERTIFICATION SUMMARY

  • No professional certifications required

EXPERIENCE*

  • Progression toward an undergraduate degree or graduate degree in Business Administration, Project Management or general IT fields

PREFERRED QUALIFICATIONS*

  • NA

KNOWLEDGE SKILLS & ABILITIES*

  • Progression toward an undergraduate degree or graduate degree in Business Administration, Project Management or general IT fields
  • Strong work ethic and demonstrated initiative
  • Strong writing, communication, interpersonal and presentation skills
  • Solid process, analytical, problem solving and time management skills
  • Strong attention to detail and organizational skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

 

JOB RESPONSIBILITIES*

  • Observe areas of Revenue Cycle as it relates to Information Systems and Technology; provide minimal support as a means of learning the tools for knowledge of the department and processes.
  • Lead an IS&T Revenue Cycle Project that is process improvement centered.
  • Share results, recommendations, and/or documentation with department based on research, observations, data analysis, etc.
  • Work the PASS Revenue Cycle Service Now Q and work basic tickets and partnering with an analyst to complete larger builds
  • Have the opportunity to become proficient in one of the PASS Epic Administration applications (Cadence, Prelude, Grand Central, Welcome, Referrals, RTE)

SYSTEM RESPONSIBILITIES*

Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.

 

Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.

 

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

PHYSICAL DEMANDS*

Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Constantly (activity or condition exists 2/3 or more of time)
Standing - Constantly (activity or condition exists 2/3 or more of time)
Walking - Constantly (activity or condition exists 2/3 or more of time)

WORKING CONDITIONS*

Some potential for exposure to blood and body fluids

 

About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1575 Northeast Expressway, Bldg 2, Atlanta, GA  30329
Function:  Administrative/Clerical Supp - Administrative/Clerical Supp


Nearest Major Market: Atlanta

Job Segment: Clerical, EMR, Information Systems, Pediatric, Data Analyst, Administrative, Healthcare, Technology, Data