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Retail Sales Associate

Location:  Scottish Rite 
Requisition #:  43864


Supports the operations of the gift shops at Children’s Healthcare of Atlanta at Egleston and Scottish Rite. Provides outstanding customer service and assists in profitability for Children’s Healthcare of Atlanta.  

  • High school diploma
  • No professional certifications required
  • 2 years of experience in retail
  • NA
  • PC proficient
  • Able to operate cash register, count, and make accurate change
  • Ability to work a flexible schedule, including day and evening shifts, weekends, holidays, and sales events
  • Outstanding customer service and communication skills
  • Ability to communicate well in person, in writing, and on the phone
  • Active listener
  • Ability to maintain professional composure in a stressful situation
  • Ability to work as part of a team
  1. Assists with display, receiving, restocking, and ticketing of merchandise and physical appearance of shop.
  2. Helps customers identify and select merchandise.
  3. Ensures cash balancing is completed and reconciled at opening, closing, and throughout the day.  
  4. Creates and maintains a positive environment for volunteers by providing assistance and support.
  5. Helps to maintain profitability of by helping to keep the gift shop open and well-stocked and providing outstanding customer service.
  6. Performs other duties and responsibilities as requested  by supervisor, manager, or director.
  7. Up-sells or add-on sells.
  8. Maintains retail inventory, including receiving, adjustments, proper ticketing on merchandise, and correct entry on cash register.
  9. Assists with vendor sales.
  10. Provides excellent customer service to patients, families, volunteers, visitors, and staff.

Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Occasionally (activity or condition exists up to 1/3 of time)
Standing - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)
Some potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 638 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 70 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for fourteen consecutive years and named one of the “100 Best Companies” by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1001 Johnson Ferry Road NE, Atlanta, GA  30342
Function:  Facilities - Gift Shop

Nearest Major Market: Atlanta

Job Segment: Pediatric, Healthcare