Share this Job

Quality Project Coordinator - Transplant Services

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Requisition #:  30607


The Quality Project Coordinator for Transplant Services supports and contributes to the execution of the Quality department’s vision and strategies by coordinating process improvement and patient safety projects. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

One of the most comprehensive pediatric solid organ transplant centers in the country, the Children’s Healthcare of Atlanta Carlos and Marguerite Mason Transplant Center provides full pre- and post-transplant services for liver, heart and kidney patients. This is accomplished through advanced diagnostic and clinical care, exceptional physician expertise, educational programs, psychosocial support, and research options for children and young adults.


  • Bachelor’s degree


  • Six Sigma Green Belt within 1 year of employment


  • 3 years of experience in quality or patient safety in healthcare
  • Experience in facilitation of meetings and cross-functional teams
  • Experience in researching/analyzing data and identifying implications
  • Experience in coordinating budgets
  • Experience in solving problems and resolving conflicts with customers


  • Master’s degree in Healthcare, Business, Finance, or related field


  • Proven skills in project management to meet project deadlines
  • Ability to support multiple assignments, shift priorities in accordance with need, and maintain confidentiality of sensitive information
  • Strong written/oral communication and interpersonal skills
  • Advanced skills in Microsoft Excel, Word, and Office and graphics software


  1. Coordinates patient safety initiatives including involvement in national collaboratives.
  2. Facilitates the delivery of basic, intermediate, and advanced quality and patient safety training modules to leaders, staff, and physicians.
  3. Develops supporting educational materials that enhance the learning objectives related to process improvement and patient safety. 
  4. Collaborates with appropriate physicians, leaders, and staff to obtain, document, and validate information related to assigned projects.
  5. Coordinates and completes assigned projects.
  6. Works collaboratively with internal and external resources.
  7. Compiles and coordinates the distribution of customer service reports to service leaders. 
  8. Evaluates and implements new initiatives that assist in the achievement of system goals.
  9. Maintains professional development by expanding knowledge base of methodologies and techniques including Continuous Quality Improvement, Statistical Process Control, Six Sigma, and Lean.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance

Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)

Climbing - Occasionally (activity or condition exists up to 1/3 of time)

Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.

Lifting - Occasionally (activity or condition exists up to 1/3 of time)

Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)

Sitting - Constantly (activity or condition exists 2/3 or more of time)

Standing - Occasionally (activity or condition exists up to 1/3 of time)

Walking - Occasionally (activity or condition exists up to 1/3 of time)


Some potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 28 neighborhood locations and a total of 638 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 70 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for thirteen consecutive years and named one of the “100 Best Companies” by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Location:  Egleston  -  1405 Clifton Road NE, Atlanta, GA  30322
Function:  Information Technology - Project Management

Nearest Major Market: Atlanta

Job Segment: Pediatric, Lean Six Sigma, Patient Care, Project Manager, Six Sigma, Healthcare, Management, Technology