OR Communication Specialist - Scottish Rite

JOB SUMMARY

Provides proper and efficient communication for the surgical front desk areas. Coordinates all front desk functions. Provides assistance to the charge nurse, staff, and surgeons. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

EDUCATION

• High school diploma, GED, or equivalent and successful completion of a course in medical terminology or equivalent experience

CERTIFICATION SUMMARY

• No professional certifications required

EXPERIENCE*

• 1 year of experience in secretarial/receptionist in a hospital or doctor’s office

PREFERRED QUALIFICATIONS*

• 2 years of college

KNOWLEDGE SKILLS & ABILITIES*

• Accurate word processing at 65 words per minute
• Ability to communicate effectively with public, surgeons, and staff and manage the telephone in a diplomatic and tactful manner
• Ability to work under stressful conditions

JOB RESPONSIBILITIES*

1. Coordinates communication for the operating room and special procedures.
2. Schedules cases and performs tasks related to daily operations of Surgical Services.
3. Reconciles daily and monthly statistics.
4. Orders and stocks office and lounge supplies.
5. Escorts families back to room after procedures begin.

SYSTEM RESPONSIBILITIES*

Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.

Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

PHYSICAL DEMANDS*

WORKING CONDITIONS*