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Manager Neurophysiology

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Scottish Rite 
Requisition #:  39845

 

Short Description

Children’s Healthcare of Atlanta is currently seeking an experienced, registered Neurophysiology Manager. We are recognized by The National Association of Epilepsy Centers (NAEC) as a Level 4 epilepsy center. We cover a broad range of modalities, including but not limited to EEG, EMG, ERG, and more. In addition, our EEG lab is accredited by the EEG Laboratory Accreditation Board of ABRET (LAB-EEG). We are the second hospital in the state of Georgia and the 11th pediatric hospital in the country to achieve this accreditation.

JOB SUMMARY

The Manager of Neurophysiology provides oversight of staff and day-to-day operations for the neurophysiology department. Supports and ensures high quality, comprehensive patient care services are provided. Partners with all physicians, inpatient unit/department leaders, outpatient clinic managers, and physician practice management team to ensure seamless operation, particularly in regards to scheduling.

EDUCATION
  • Bachelor's degree in a related field
CERTIFICATION SUMMARY
  • Registered by the American Board of Electroneurodiagnostic Technologists (ABRET)
EXPERIENCE*
  • At least five years technical neurophysiology
  • At least two years of experience in a management or administrative role in a progressive healthcare setting
PREFERRED QUALIFICATIONS*
  • Master's degree in business administration, health administration, or related field or experience equivalent
  • Two to five years of experience in service-related areas focusing on EEG quality improvement and service excellence
  • Certification for Long Term Monitoring (CLTM) within the first year of employment
KNOWLEDGE SKILLS & ABILITIES*
  • Demonstrated ability to effectively manage departmental staff
  • Must be able to demonstrate and teach knowledge of all neurophysiology procedures
  • Demonstrated ability to effectively communicate with patients, physicians, IT specialists for EEGs, and employees
  • Must be able to demonstrate patient-centered/valued behaviors
  • Demonstrated ability to develop and manage budget and other financial skills
  • Demonstrated leadership skills in facilitating and leading cross-functional teams
  • Demonstrated ability to build strong and effective teams with physicians and nurses, both within and outside of the neurophysiology department
  • Management of all human resources functions
  • Proven track record of successfully managing a department/specialty service
  • Well-developed organizational, communication, interpersonal, collaborative problem-solving, and conflict resolution skills
  • Able to partner with physicians in both private and academic settings
  • Business acumen and contract negotiation 
  • Working knowledge of computers, word processors, spreadsheets, EEG software
  • Personal adaptability and motivation 
JOB RESPONSIBILITIES*
  1. Manages all operational aspects across multiple locations, including fiscal responsibility, performance metrics (e.g., staff retention, patient satisfaction), quality, performance improvement, IT specialists for EEG, and staff development (including IT specialists for EEG).
  2. Ensures neurophysiology technicians are trained and/or maintain required level of proficiency for set up, monitoring, etc.
  3. Establishes an operational plan for system integration and seamless care delivery for neurophysiology services.
  4. Monitors and manages access to neurophysiology services to ensure appropriate and timely access to diagnostic testing and other assessments.
  5. Manages the utilization of resources for effective and efficient services.
  6. Collaborates with medical staff and all levels of hospital personnel to assure high-quality, efficient, cost effective care.
  7. Partners proactively with leadership teams of outpatient and physician practices for operational issues/opportunities that impact hospital-based neurosciences efforts and programs.
  8. Ensures accuracy of charges and documentation for all services provided by employed and/or contracted neurophysiology staff.
  9. Manages contracted vendor performance, including service level agreements, etc.
  10. Supports assigned physician program medical directors in identifying and implementing performance improvement initiatives, program presentations, and scorecards.
  11. Assists service line and physician leaders with building, gaining approval for, and effectively implementing business plans.
  12. Facilitates new technology work group.
  13. Coordinates inpatient and outpatient facility planning and design efforts.
  14. Implements grants as identified for Epilepsy Center in conjunction with service line leader and Chief, Neurosciences.
  15. Serves as operational representative for select program planning for both existing and new program development, and implements additions/changes (in partnership with Chief, Neurosciences and service line leader).
  16. Supports physician leaders and medical directors in the service line to develop neurophysiology pathways that improve quality of care and medical outcomes.
  17. Facilitates dissemination of quality results through scorecards and web tools.
  18. Is responsible for all aspects of managing and leading a team, including interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
  19. Mentors team members to encourage personal and professional growth.
  20. Maximizes workflow and IT efficiency, from ordering through reporting, and monitors timely dissemination of results to ordering providers
  21. Encourages ongoing skill development by providing opportunities for continued education.
SYSTEM RESPONSIBILITIES*

Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.

Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

PHYSICAL DEMANDS*
Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Constantly (activity or condition exists 2/3 or more of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)
WORKING CONDITIONS*
Definite potential for exposure to blood and body fluids

 

About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 638 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 70 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for fourteen consecutive years and named one of the “100 Best Companies” by Working Mother magazine.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1001 Johnson Ferry Road NE, Atlanta, GA  30342
Function:  Allied Health - Radiology


Nearest Major Market: Atlanta

Job Segment: Neurology, Medical Technologist, Medical, Radiology, Patient Care, Healthcare