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Manager, Financial Operations

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Support I 
Requisition #:  94262


MANDATORY COVID-19 VACCINATION: In accordance with Centers for Medicare & Medicaid Services (CMS) rules, Children's requires all employees to be fully vaccinated or receive an approved exemption.


Serves as the strategic link between finance and operations of Children’s Healthcare of Atlanta for the applicable service area. Continuously performs financial analysis to ensure achievement of system financial objectives and support of Children’s Healthcare of Atlanta's mission. Works closely with Corporate Finance department and operations leaders to develop, implement, and monitor annual operating and capital budgets and business plans. Identifies and implements opportunities to improve financial operations and performance. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.


  • Bachelor’s degree in Finance, Accounting or General Business


  • No professional certifications required


  • 5 years of experience in business management


  • Master’s degree in Business Administration or Certified Public Accountant with experience in a health-related field
  • Strong knowledge of general ledger system/Lawson System software


  • Good written and oral communication and interpersonal skills
  • Analytical ability
  • Skilled at financial analysis and management
  • Conflict resolution and problem-solving skills
  • Advanced Microsoft Excel skills
  • Good understanding of state and federal regulatory guidelines, including coding and billing, for applicable service area (may be required based on service area)
  • Effective understanding of supply chain processes (may be required based on service area)
  • Demonstrated ability to interpret data into actionable insight that influences a business decision
  • Strong presentation and written communication skills
  • Strong financial and financial systems background


  1. Ensures timely and accurate revenue cycle processes for areas of responsibility, including accurate charge capture and daily charge reconciliation.
  2. Participates in and provides input for annual and ongoing review of charge description master and current procedural terminology codes by attending Reimbursement department meetings.
  3. Conducts monthly expense, revenue, and volume monitoring through a thorough understanding of the general ledger and budgeting systems.
  4. Identifies and analyzes variances and works with operations leaders to explain, address, and report to Director, Financial Operations.
  5. Creates and presents pertinent reports that identify productivity, utilization trends, and any other analyses necessary through a thorough understanding of Children’s Healthcare of Atlanta financial systems.
  6. Identifies red flags and works with clinical director and/or managers to develop plan to address or sustain and communicates results to Director, Financial Operations.
  7. Identifies areas of cost, revenue, or utilization improvements and monitors expected outcomes.
  8. Works with operations leaders to develop profit and loss statements and perform return on investment analyses.
  9. Works with Financial Planning in partnership with Director, Financial Operations to gain approval of plan.
  10. Analyzes historical trends and volume projections in partnership with operations leaders and managers to develop annual capital and operating budget for service area.
  11. Documents assumptions and makes suggestions for improvement.
  12. Validates staffing and per-unit-of-service metrics with operations leader and Director, Financial Operations.
  13. Inputs budget in financial system and submits for approval.
  14. Facilitates and validates data collected from appropriate areas, including leaders, Financial Planning, Marketing, Information Systems & Technology, Strategy, and Business Development for the development of pro formas.
  15. Partners with Strategy and Business Development to accumulate data points and populate the pro forma.
  16. Reviews results with operations leader, Financial Planning, and Director, Financial Operations.
  17. Provides financial education to service area leader and managers.
  18. Performs forecasting for service area quarterly for the remainder of the year.
  19. Monitors plan for Vision Endowment.
  20. Prepares quarterly updates and plans by phase for specific program development.
  21. Works with operations leader and guides use of restricted funds on a departmental basis for both operations and capital according to the wishes of the donor.
  22. Works with operations leader to ensure that grants are utilized according to the approved grant application within the allotted time frame.
  23. Works with operations leader and managers to prepare all threshold and non-threshold requests within the specified guidelines and time frame during the annual capital budgeting process.
  24. Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
  25. Mentor team members to encourage personal and professional growth.
  26. Encourage ongoing skill development by providing opportunities for continued education.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)


No potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1575 Northeast Expressway, Bldg 1, Atlanta, GA  30329
Function:  Finance/Accounting - Finance

Nearest Major Market: Atlanta

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