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Investment Operations Manager

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Support I 
Requisition #:  81104



The Investment Operations Manager will contribute to and expand the capabilities of the Investment Office through the development and implementation of various operations and portfolio administration projects. This role reports to the Managing Director of Investment Operations.


  • Bachelor's degree in engineering, mathematics, finance, accounting, business, economics, social sciences, or related field
  • Master's degree in business administration (MBA) and/or advanced degree in economics, finance, or math preferred


  • CFA or CAIA (or progress towards either) preferred 


  • Five to ten years investment operations experience


  • Investment management experience at an Endowment, Foundation, Pension, Family Office, Investment Consultant, Custodian Bank, Prime Broker, or Accounting Firm


  • Experience with risk analytics, performance measurement, and financial reporting activities at a large Allocator
  • Previous track record developing integrated portfolio analytics models and systems to deliver data for Investment Office decision making
  • Reconciliation experience navigating daily, monthly, quarterly, and annual reporting and performance for a large, global, multi-asset class portfolio 
  • Experience managing or implementing a cash investment strategy to balance the requirements for liquidity and returns based on defined objectives
  • Experience building and maintaining weekly performance reports enabling the Investment Office to monitor portfolio performance


  • Investment Operations 
    • Assist with portfolio operations responsibilities of global, multi-asset class portfolio. Engage service providers including Custodian, Outside Counsel, Investment Consultant, and others, as needed.
    • Responsible for all portfolio activity including rebalancing activity, capital call and distribution activity, investment manager fee activity, and account set up and termination.
    • Responsible for populating required documentation for investment activity including subscription documents, redemption documents, Fund consent requests, and other requested materials.
    • Partner with Managing Director of Investment Operations to facilitate portfolio compliance, and execute operational policies and procedures. 
    • Evaluate use cases for additional service providers and complete continued evaluation of current service providers as the Investment Office seeks providers that fit within cost-conscious operating model. 
    • Contribute to onboarding and implementation of Investment Office external service providers as needed. 
    • Build a comprehensive understanding of the investment industry by participating in events (e.g. conferences). 
  • Operational Due Diligence 
    • Work with the Managing Director of Investment Operations to perform operational due diligence on all prospective and existing investment managers in the portfolio.
    • Coordinate, prepare, and conduct operational due diligence reviews on existing and potential investments, including evaluations of internal controls, operational support structure/personnel, trade processing environment, regulatory environment, compliance program, legal documentation, cash management procedures, valuation practices, NAV production, service providers, IT, and cybersecurity.
    • Perform operational assessments and present findings to the Managing Director of Investment Operations. 
    • Conduct reviews of key investment manager service providers such as fund administrators, third party valuation agents, compliance and IT consultants, prime brokers, etc.
  • Performance Measurement 
    • Manage the performance reporting lifecycle with Children’s external service providers to ensure timeliness and accuracy of reported data
    • Troubleshoot and evolve the process for capturing and communicating performance data as needed 
    • Work with Director of Investment Analytics to improve framework used by Children’s performance providers
  • Data Management
    • Document and execute the process for monthly data maintenance, tracking and updating of investment manager data, data sources used, and steps taken
    • Review received performance data, reconcile, load into Bloomberg PORT for further analytics
    • Assist with data entry, execution of data processes, and the maintenance of systems used to track performance, cash flows, exposures, and investment documentation 
    • Facilitate delivery of clean, accurate data for use in Data Analytics and CRM platforms
  • Administration
    • Assist with Operations and Administration Tasks, as needed 
    • Establish relationships and collaborate with various teams including Legal, Accounting, Finance, Strategy 
    • Assist with the training and development of junior team members when appropriate


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system. 

Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Occasionally (activity or condition exists up to 1/3 of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)


No potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1575 Northeast Expressway, Bldg 1, Atlanta, GA  30329
Function:  Finance/Accounting - Finance

Nearest Major Market: Atlanta

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