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Human Resources Service Center Assistant

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Support I 
Requisition #:  75861

 

JOB SUMMARY

Provides professional, timely, and accurate responses to inquiries from staff, managers, executives, candidates, and others contacting the Human Resources Shared Services Center. Communicates and processes standardized transactional human resources activities across the Children's Healthcare of Atlanta organization.

EDUCATION

  • High school diploma

CERTIFICATION SUMMARY

  • No professional certifications required

EXPERIENCE*

  • Experience in human resources
  • 1 year of experience in employee benefits

PREFERRED QUALIFICATIONS*

  • Experience in a shared services environment
  • Lawson HRIS
  • Bachelor's degree

KNOWLEDGE SKILLS & ABILITIES*

  • Demonstrated customer service skills
  • Knowledge of human resources practices and policies

JOB RESPONSIBILITIES*

  1. Serves as a resource to employees, candidates, and stakeholders by providing accurate information, resolving issues, and completing a high volume of diverse transactions.
  2. Identifies areas for process improvement and communicates to Manager, Benefits.
  3. Serves as backup to other functions within Human Resources and Total Rewards.

SYSTEM RESPONSIBILITIES*

Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.

 

Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.

 

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

PHYSICAL DEMANDS*

Bending/Stooping - Not Present
Climbing - Not Present
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Not Present
Sitting - Constantly (activity or condition exists 2/3 or more of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)
Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.

WORKING CONDITIONS*

No potential for exposure to blood and body fluids

 

About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1575 Northeast Expressway, Bldg 1, Atlanta, GA  30329
Function:  Human Resources - Human Resources


Nearest Major Market: Atlanta

Job Segment: HR, Pediatric, Information Systems, HRIS, Business Process, Human Resources, Healthcare, Technology, Management