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Health Navigator - Complex Care Clinic (RN Required/Donor Funded)

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Temporary
Location:  Center for Advanced Pediatrics 
Requisition #:  70282



Provides health service coordination for assigned patients and families:

  • Flexibility to work occasional outpatient clinical sessions and coverage of nurse line.
  • Coordinates cares for chronically ill children, which will involve learning the scheduling process, as well as the clinical schedules for various departments at the Center for Advanced Pediatrics. 
  • This position is donor funded for 2 years


  • Graduation from an accredited school of nursing 


  • Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact


  • 5 years of clinical experience


  • Experience working with infants, toddlers, and young children in community settings
  • Experience in care coordination and case management
  • Bachelor of Science in Nursing
  • Graduate degree, e.g., Master of Science in Nursing or Master of Public Health


  • Effective decision making/problem-solving skills and demonstration of creativity in problem-solving
  • Influential leadership skills
  • Ability to build relationships with community residents, community agency staff, pediatricians, family physicians, and other healthcare providers
  • Team player with strong interpersonal skills
  • Excellent meeting facilitation skills
  • Proven effectiveness and ease in working with diverse groups of varying age, socio-economic, cultural, religious, and sexual orientation status
  • Excellent oral and written communication skills and a high degree of professionalism
  • Ability to handle multiple responsibilities with minimal supervision
  • Flexibility to work occasional weeknight or weekend hours


  1. Works to ensure that assigned children from birth to age 18  have access to and participate in a medical home.
  2. Provides support to parents of newborns as needed and assists with continuation of care within assigned facility.
  3. Acts as primary point of contact between children and families at assigned facility, primary care physician, and/or other health providers as needed.
  4. Ensures children are receiving immunizations based on national and state schedules, developmental and health screenings, and referrals for additional services as needed.
  5. Coordinates cares for chronically ill children.
  6. Coordinates joint meetings between family, primary care physician, facility staff, and other providers as necessary.
  7. Serves as link between primary care physician, specialty providers, and other ancillary providers to ensure service delivery for assigned children.
  8. Provides health promotion activities and education for parents at assigned facility, including workshops and trainings.
  9. Supports children and families at assigned facility and acts as advocate on their behalf.
  10. Maintains databases/logs as appropriate and provides reports on a routine basis.
  11. Works with primary care and specialty case staff to ensure appropriate, timely, and effective follow-up coordination is provided and documented in patient's medical record.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 40 lbs independently and greater than 40 lbs with assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Occasionally (activity or condition exists up to 1/3 of time)
Standing - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Walking - Frequently (activity or condition exists from 1/3 to 2/3 of time)


Definite potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1400 Tullie Circle, Atlanta, GA  30329
Function:  Nursing - Nursing-Bedside

Nearest Major Market: Atlanta

Job Segment: Clinic, Medical, Nursing, Public Health, Pediatric, Healthcare