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Food Services Supervisor

Work Schedule/Days:  Rotating Weekend / Friday; Monday; Monday - Friday; Saturday; Sunday; Thursday; Tuesday; Variable; Wednesday
Employment Type:  Full-Time
Location:  Scottish Rite 
Requisition #:  49081



Ensures that patient requests and nutritional needs are met, that the cafeteria is set up on time, and that department and Joint Commission standards are upheld in support of Children’s Healthcare of Atlanta’s mission, vision, and values. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

  • Bachelor’s degree or five years of equivalent experience
  • ServSafe within six months of employment
  • 5 years of experience in a cafeteria, catering, or hospital food service setting
  • 2 years of experience in a supervisory capacity
  • NA
  • Detailed knowledge of guest relations, supervisory/leadership skills, and teamwork
  • Broad knowledge of food preparation and cooking methods and local food service sanitation codes and practices when dealing with equipment, food supplies, food handling, physical plant, and personnel
  • Strong verbal and written communication skills
  • Proficient in Microsoft Office applications
  1. Supports and participates in the continuous assessment and improvement of the quality of care and service provided.
  2. Plans, organizes, and directs all activities of food service staff.
  3. Prepares weekly work schedules and covers for unexpected staffing shortages.
  4. Conducts timely evaluations for all food service staff.
  5. Manages orientation for all new employees and provides in-service as assigned.
  6. Oversees the patient tray line and cafe services, including timeliness of set-up and delivery, speed of tray set-up and delivery, quality of food, accuracy of menus and trays, food presentation, food temperature maintenance, portion control for all menu items, food handling and techniques, and prices.
  7. Manage the day to day operations of the staff, including but not limited to: work assignments, task management, time tracking/management, and on-the-job training.
  8. Take an active role in coaching and mentoring the team to ensure continued employee growth and success both on the team and at the broader CHOA organization.
  9. Assist manager with employee performance evaluations and hiring decisions.

Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Not Present
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Not Present
Pushing/Pulling - Not Present
Sitting - Occasionally (activity or condition exists up to 1/3 of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Some potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 638 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 70 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for fourteen consecutive years and named one of the “100 Best Companies” by Working Mother magazine.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1001 Johnson Ferry Road NE, Atlanta, GA  30342
Function:  Facilities - Food Services

Nearest Major Market: Atlanta

Job Segment: Manager, Patient Care, Pediatric, Management, Healthcare