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Director Health Information Management and Coding

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Office Park (1455) 
Requisition #:  32997



The Director Health Information Management (HIM) and Coding is responsible for the corporate strategic direction and operational performance of HIM, including coding, clinical documentation improvement, release of information, transcription, chart completion, enterprise master patient index, document management, medical record integrity, and information governance.


They provide operational leadership to manage and maintain efficient HIM processes and best practice utilization of the electronic medical record and related technology. They also implement policies and procedures to ensure compliance with federal and state regulations, coding and billing guidelines.  


This leader serves as a subject matter expert and advisor to other department leaders, the clinical staff and physicians.  They proactively support the efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.


The Director HIM and Coding reports to the Vice President of Revenue Cycle and leads a large team of professionals to manage and maintain efficient coding processes, as well as HIM operations throughout the organization.


  • Oversees consistency in operational processes, compliance with policies and regulations and outcomes across HIM, Hospital and Physician Coding, and Clinical Documentation Improvement.
  • Oversees HIM, Hospital and Physician Coding, and Clinical Documentation Improvement Managers and personnel to promote steady work flow, productivity, quality, timeliness, and attainment of system and departmental performance goals.
  • Ensures compliance for consistent quality coding at Children's Healthcare of Atlanta by implementing education and monitoring programs that support, validate, and provide feedback on coding accuracy and documentation adequacy.
  • Coordinates with Children’s Information Services and Technology department to promote and implement optimal use of the electronic medical record, system updates and integration of new technology as needed.
  • Prepares and updates strategic and operational HIM plans with the VP of Revenue Cycle, with input from appropriate operational and support areas.
  • Provides indirect leadership to all coding areas which presently do not have direct reporting or accountability-by being the coding and billing compliance resource for the hospital system.
  • Works collaboratively and proactively with other department leaders, using key performance indicators to identify trends and opportunities, facilitating work groups, and implementing improvements in performance and outcomes.
  • Ensures the appropriate dissemination and communication of regulation, policy and guideline changes related to HIM, coding and clinical documentation.
  • Develops staff performance expectations, goals and metrics. Measures and communicates achievement throughout the year, and makes operational adjustments as needed.
  • Develops operating and capital budgets for area of responsibility and monitors performance against budget, developing action plans as needed to address variances.
  • Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.


  • Minimum of 7 years of leadership experience in hospital Health Information Management.
  • Demonstrated experience in developing processes, procedures and policies that positively impact efficiencies.


  • Bachelor’s Degree in Medical Record Administration, Health Information Management, or related health care field.


  • Working knowledge of federal, state and local regulatory requirements, including HIPAA, CMS and Joint Commission, as it relates to Medical Records, Coding and Clinical Documentation.
  • Demonstrated knowledge of electronic medical record systems, medical record practice and technology, scope of HIM, complete and accurate clinical documentation, as well as coding and billing practices in all healthcare settings and for all healthcare disciplines.
  • Ability to partner constructively with hospital Centers, Programs, and Services leaders, physician leaders, as well as other healthcare practitioners.
  • Exceptional verbal and written communications; strong business acumen; interpersonal skills and strong collaborative nature; team player; consensus builder; and persuasive presenter.
  • History of building and fostering trusting, sustainable relationships, both internally and externally. Able to collaborate and partner with other subject matter experts and departmental leaders.
  • Active listener. Seek to understand the point of view and needs of stakeholders and executives.
  • Strong negotiation skills. Able to develop win/win solutions for Children’s and external partners.
  • Ability to balance emotional intelligence and business insights when communicating with stakeholders. Possess the depth of experience to know when to persuade vs. negotiate.
  • High level of service orientation—responsive to the needs of key stakeholders.
  • Strong track record of developing and engaging a team. Demonstrated ability to build trust, mentor, conduct regular check-ins, use situational leadership, etc. Approachable and enthusiastic leader who is accessible and visible to the team on a regular basis.
  • Self-motivated and directed individual who pays attention to the details and doesn’t cut corners. Ability to multi-task and prioritize activities in a high energy setting.
  • An individual of the highest integrity with high levels of energy, maturity, and humbleness.
  • Proficient in Excel, Word, and PowerPoint.


  • Active RHIA or RHIT certification required.


  • MBA or MHA degree.
  • Active CCS (Certified Coding Specialist), CCS-P,and/or CPC certification.
  • Active CDIP certification.
  • Knowledge of coding and/or auditing Physician Practices.
  • Experience with a hospital clinical documentation improvement program.
  • Hands on experience with EPIC.



About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 638 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 70 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for fourteen consecutive years and named one of the “100 Best Companies” by Working Mother magazine.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1455 Tullie Circle NE, Atlanta, GA  30329
Function:  Leadership/Management - Director/Senior Director