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Director, Physician Practice Operations - Orthopedics

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Support I 
Requisition #:  79543



Children’s Healthcare of Atlanta (Children’s) is seeking a visionary and collaborative professional to join our team as Director of Physician Practice Operations with our Orthopedics program. US News and World Report ranks Children's among the top pediatric orthopedics programs in the country. Our program combines the latest proven technology and research with a caring, child-friendly approach, making Children’s a top choice for treatment of orthopedic conditions and injuries.


As a Director of Physician Practice Operations, responsibilities include planning, organizing, delegating, coordinating, and controlling the operations of all assigned practices. The Physician Practice Operations Director works collaboratively with practice physicians to ensure the efficient and effective daily operation of the practice including, but not limited to, the supervision and evaluation of the practice staff and all practice operations, budget management and financial oversight and review, and business process analysis and redesign when warranted. 


  1. Supervise and advise the managers at assigned practices, and support them in managing the practice.  Support includes, but is not limited to:
    • Analyzing access and patient throughput
    • Understanding and improving customer satisfaction, productivity analysis and efficiency studies
    • Providing human resource management and development.
  2. Responsible for the financial viability of the Children’s Physician Practice practices as assigned including, but not limited to:
    • Monitoring progress against budget
    • Planning and implementing capital expenditures
    • Following progress of business office 
    • Planning and managing operating budget on a practice by practice level
    • Understanding and monitoring physician progress on the compensation plan
  3. Serve as partner to physicians in assigned practices and liaison between physicians and Children’s Administration.
  4. Ensure providers at assigned practices understand their obligations:
    • as specified by their agreements with Children’s
    • in compliance with Children’s policies and procedures
    • in support of Children’s goals
  5. Support clinical and office staff in upholding clinical quality in practice
  6. Facilitate monthly provider meetings within assigned practices.
  7. Act as resource for special task forces throughout Children’s as needed.


  • Bachelor’s degree in business administration, health administration or related discipline


  • Minimum five years management experience within a physician practice operation
  • Demostrable experience with identifying opportunities and managing change


  • MBA or MHA


  • Demonstrated ability to build productive relationships with physicians
  • Strong command of the principles associated with financial analysis, strategic planning, physician practice operations, and healthcare information systems
  • Demonstrated skills and aptitude for conflict resolution, problem-solving, staff development and time management
  • Demonstrates the following skills in accomplishing job duties and responsibilities:
    • Personal organization and time management.
    • Human relations and teamwork
    • Personal adaptability
    • Personal motivation
    • Listening


  • No professional certifications required


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)


Some potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1575 Northeast Expressway, Bldg 1, Atlanta, GA  30329
Function:  Leadership/Management - Director/Senior Director

Nearest Major Market: Atlanta

Job Segment: Orthopedic, Manager, Information Systems, Physician, Pediatric, Healthcare, Management, Technology