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Director, Hematology and Oncology Services

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Egleston 
Requisition #:  88223



Children’s Healthcare of Atlanta (Children’s) is seeking a visionary and collaborative professional to join our team as Director, Hematology and Oncology Services with our Aflac Cancer and Blood Disorders Center. Combining the latest proven technology and research with a caring, child-friendly approach, makes the Aflac Cancer and Blood Disorders Center a top choice for pediatric oncology and hematology treatment. For this reason, it is consistently ranked among the top ten hospitals in the nation for pediatric cancer care by U.S. News & World Report.

The Aflac Cancer and Blood Disorders Center is committed to excellence and innovation in pediatric cancer and blood disorders research. As Georgia’s top pediatric cancer research center, we’re developing new and innovative cancer-fighting treatments right here in Atlanta. We are home to one of the largest clinical trial programs in the country—offering our patients access to over 500 clinical trials giving cutting-edge treatment to those who need it most.

As Director, Hematology and Oncology Services, responsibilities include providing  operational, strategic, financial leadership, and effective management of the Aflac Cancer and Blood Disorders Center, Hematology/Oncology Inpatient and Outpatient Clinical Services across all campuses. The Director will also oversee quality initiatives in the Center clinical services and ensure efficient patient throughput and highest quality of care while standardizing practices and facilitating process improvement among Hematology/Oncology disease-based programs. The Director works in partnership with the Center VP, leaders and program medical directors to ensure a strategically focused Center and to ensure efficient delivery of high-quality patient care to children and adolescents with cancer and blood disorders. 


1. Establishes, coordinates, and maintains an organizational structure for Hematology/Oncology inpatient and ambulatory clinical services at all campuses which promotes the provision of quality health care to children and adolescents with cancer and blood disorders.
2. Serves as key contact point for all operational issues related to Hematology/Oncology Clinical Services. Is accountable for overall management of Aflac Cancer and Blood Disorders Center Hematology/ Oncology Inpatient and Outpatient Clinical Services across all campuses, including:

  • Integration and coordination of care delivery
  • Ensuring adequate staffing to support clinical and business functions
  • Managing overall financial performance of the inpatient units and outpatient clinics
  • Assisting with budget development and financial analysis
  • Ensuring appropriate information systems and databases to support clinical operations
  • Creating and maintaining good physician relationship

3. Partners with the Center leaders to ensure integration and consistency of clinical and business processes; to cross-train and share resources as appropriate; to evaluate and implement customer service and staff retention strategies; and to oversee and guide shared governance initiatives.
4. Plays a leadership role in disease team planning and implementation of performance improvement activities within the inpatient and ambulatory settings, with a focus on specific diseases or modalities as dictated by the Aflac strategic plan.
5. Participates in the development, planning, marketing, implementation, and evaluation of new programs, services, and facilities as part of the service line management team.
6. Is responsible for developing, implementing, and evaluating programs to promote the recruitment, retention, professional development, and continuing education of all hematology-oncology clinical services staff.
7. Continually assess quality, productivity, and efficiency of each operational area and clinical program, for use in achieving high quality, cost-effective operations. Actively seeks out and implements opportunities for additional gains in quality, revenue, and expense control.
8. Develops and oversees the operational and capital budgets which accurately reflect financial and operational needs. Manages financial resources to meet budget expectations.
9. Develops staffing plans, provides for human resource needs, and implements staff retention strategies for hematology/oncology inpatient and outpatient clinical services. Cross-trains and shares resources as appropriate across all hematology/oncology clinical settings. Is responsible for oversight of the performance evaluation process for all staff in these applicable areas.
10. Promotes autonomy and accountability by fostering an environment for clinical staff to collaborate in effective problem solving at the unit, disease-based team, and nursing service level.
11. Develops strategies to promote patient centered care and optimal customer service across all clinical settings.
12. Implements and monitors quality improvement activities across all clinical settings consistent with Center and system improvement plans.
13. Assures compliance with Joint Commission on Accreditation of Healthcare Organizations as well as other relevant accreditation agencies.
14. Makes recommendations for space and other resources needed. Coordinates renovation projects as needed in the inpatient and outpatient setting.
15. Works collaboratively with point of care providers to offer advisement and support the infrastructure for shared decision making at the unit and system level.
16. Ensures development and implementation of policies and procedures that guide and support the provision of services.



  • Bachelor of Science in nursing or other healthcare related field


• Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact
• Professional Nurse Certification required


• Minimum of seven years business and clinical operations management, with strong financial and systems background, preferably in large/multi-site operations


• Master’s degree in business and/or health-service field
• Leadership experience in hematology, oncology, and BMT


• Must possess excellent communication, organization, and interpersonal skills.
• Must have the following skills and aptitudes:
o Team building and participation
o Financial analysis and management
o Analytical skills
o Operational process flow and analysis
o Conflict resolution
o Problem solving
o Listening
o Staff development
o Time management
• Demonstrates the following skills in accomplishing job duties and responsibilities:
o Personal organization and time management
o Human relations and teamwork
o Personal adaptability
o Personal motivation


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Constantly (activity or condition exists 2/3 or more of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)
Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance


No potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1405 Clifton Road NE, Atlanta, GA  30322
Function:  Leadership/Management - Director/Senior Director

Nearest Major Market: Atlanta

Job Segment: Hematology, Oncology, Manager, Medical, Medical Technologist, Healthcare, Management