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Director, Cardiac Services

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Date: Sep 5, 2017

Location: Atlanta, GA, US, 30322

Company: Children's Healthcare of Atlanta

Requisition #:  15795     
Name of Location:   Egleston
Work Schedule:  Day
Employment Type:  Full-Time
Work Days:  Monday - Friday 



The Director, Cardiac Services works closely with the medical directors, physicians, and clinical teams to coordinate care provided to our patients and their families across the cardiac service line. They oversee processes between the units to ensure procedure alignment and smooth handoffs that result in the highest level of patient care and a positive patient experience.


Reporting to the Vice President of Cardiac Services, this leader oversees, develops, and serves a team of approximately 300 clinical professionals. They will play a crucial role in determining the design of the cardiac space in our new hospital, and also a vital role as we continue to expand our cardiac services in the coming years.   


  • Lead clinical management of the service line, including developing and implementing clinical initiatives and programs in alignment with Cardiac’s approved strategy and to advance the clinical care provided by the team to deliver clinical excellence with cost effective coordination of care throughout the service line.
  • Proactively address clinical issues related to the service line and respective clinical units, including regular interaction and communication with physicians, staff, other departments, service line leadership, and system leadership. Remove barriers and identify patterns for improvement. Make recommendations for space and other resources needed by the service line.
  • Drive effective and safe admission, transfer, and discharge processes that produce efficient patient flow and desired outcomes.
  • Assess the feasibility of new programs, products, and services in partnership with the service line and system-wide leadership. 
  • Continually monitor patient and family experience. Work closely with the service line management team and Children’s Patient Experience team to develop and implement improvements as needed.
  • Assure high quality of care by closely monitoring productivity measures and critical clinical success factors for the service line. These include financial indicators, patient experience, quality and outcomes, and compliance with budgetary and fiscal goals. Assist with the budget development and financial analysis.
  • Build trusted partner relationships with the service line leadership team, the cardiac service physician team, and cardiac management team —listen actively to understand what’s working well and what needs to be adjusted.
  • Develop, implement, and evaluate programs to promote the recruitment, retention, professional development, engagement, and continuing education of all clinical staff in the service line.
  • Represent Children’s cardiac program and promote clinical profession by participating in professional activities at the state, local, and national level through involvement and on leadership committees in professional associations.


  • Minimum eight (8) years of nursing experience in a healthcare specialty area is required.
  • Minimum of five (5) years of nursing leadership in a healthcare specialty area is required.


  • Strong track record of leading high performing clinical programs. Ability to gently, yet firmly, drive the highest levels of performance within clinical teams. Demonstrated ability to provide consistently outstanding patient care across a large team.       
  • Demonstrated visionary leader and ability to think strategically and evaluate necessary clinical practice and process changes. The successful candidate will have a track record of implementing process improvements, best practices, and standardization of care based on pertinent data analytics.
  • Demonstrated skills and aptitude for conflict resolution, problem solving, communication and organizational skills, staff development and time management.
  • Excellent communication, organization, and interpersonal skills. Ability to communicate effectively with individuals and groups in a wide variety of settings.
  • Demonstrated ability to build productive relationships with physicians, advanced practice practitioners, nursing staff and other leaders.
  • Demonstrated focus on people development—a track record of developing and motivating a strong team while growing capability amongst team members, and helping individuals achieve professional growth goals.


  • Bachelor’s Degree in Nursing is required. 


  • Current Nursing license for the state of Georgia, or ability to immediately obtain license is required.


  • MHA or MBA preferred.
  • Experience in pediatric cardiology is strongly preferred.



Location Address:  1405 Clifton Road NE, Atlanta, GA  30322
Function:  Leadership/Management - Director/Senior Director




Children’s Healthcare of Atlanta has been 100 percent dedicated to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 622 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.


Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for 12 consecutive years and named one of the “100 Best Companies” by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of being Dedicated to All Better and impact the lives of hundreds of thousands of patients and their families each year.

Nearest Major Market: Atlanta

Job Segment: Manager, Cardiac, Medical, Patient Care, Pediatric, Healthcare, Management