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Credentials Coordinator

Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Support I 
Requisition #:  63981



Supports Children’s Healthcare of Atlanta Credentialing Services department as relates to the credentialing and privileging of medical staff and allied health professionals. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.


  • Graduate from an accredited degree program (relevant experience may be considered)


  • Certified Professional Medical Services Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS) within 2 years of eligibility


  • 3 years of experience in hospital or managed care credentialing


  • Degree program in business or health-related field
  • Working knowledge of AppCentral and Cactus Software


  • Knowledge of Joint Commission and National Committee for Quality Assurance credentialing standards and demonstration of continued professional development in these areas
  • Strong oral and written communication skills


  1. Credentials and recredentials physicians and allied health professionals in compliance with Joint Commission and National Committee for Quality Assurance standards.
  2. Provides support to Credentialing Services, Medical Staff Services, and professional staff leaders as relates to the credentialing and privileging processes.
  3. Provides expertise and information concerning credentialing and recredentialing theory, practices, and policies to both internal and external contacts.
  4. Participates in the achievement of organizational and departmental performance goals.
  5. Works as scheduled and for the amount of time necessary to accomplish job duties and responsibilities efficiently and professionally.
  6. May be required to work more hours than normal in order to complete projects/tasks.
  7. Attends at minimum one evening Credentials Committee meeting annually.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Occasionally (activity or condition exists up to 1/3 of time)
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Occasionally (activity or condition exists up to 1/3 of time)
Sitting - Occasionally (activity or condition exists up to 1/3 of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)


No potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1575 Northeast Expressway, Bldg 1, Atlanta, GA  30329
Function:  Professional - Physician Relations

Nearest Major Market: Atlanta

Job Segment: Medical, Patient Care, Pediatric, Quality Assurance, Healthcare, Technology