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Clinical Support Coordinator - CICU/CSU at Egleston

Requisition #:  30317     
Name of Location:   Egleston



Coordinates business operations and provides a variety of administrative support to an assigned clinical department to ensure efficient operations and support the delivery of safe and quality patient care.


  • High school diploma or equivalent


  • No professional certifications required


  • Four years of experience in administrative, secretarial, or business operations


  • Bachelor’s degree in business, healthcare, or related field
  • Demonstrated knowledge of medical terminology


  • Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
  • Demonstrated skill at typing 45 error-free words per minute
  • Proficiency in Microsoft Office Suite and other Windows-based applications


  1. Ensures timely completion of timekeeping activities in compliance with Children's policies. Monitors and maintains staff schedules; reviews and verifies employee records, transfers payroll hours as directed, and informs manager of any discrepancies. 
  2. Monitors and coordinates the day-to-day financial administrative activities, including submitting invoices, billing, and accounts payable.
  3. Creates standard and adhoc departmental reports by compiling, analyzing, and reviewing information from multiple sources.
  4. Assists with the preparation and auditing of the departmental or project budget(s) and tracking/monitoring of related expenses.
  5. Coordinates the servicing of office equipment as needed, and maintains and orders office supplies/equipment as necessary.
  6. Coordinates meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support (audio-video, technical, etc.).
  7. Participates in continuous process improvement initiatives for the department.
  8. Serves on committees, works on special projects, or acts as department representative as necessary.
  9. May provide guidance to assigned staff, including tasks assignments and scheduling, workflow and on-the-job training.
  10. May assist in the orientation and training of new employees.
  11. Performs other department-specific duties and other assignments as appropriate.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


 Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance

Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)

Climbing - Not Present

Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.

Lifting - Occasionally (activity or condition exists up to 1/3 of time)

Pushing/Pulling - Not Present

Sitting - Constantly (activity or condition exists 2/3 or more of time)

Standing - Occasionally (activity or condition exists up to 1/3 of time)

Walking - Occasionally (activity or condition exists up to 1/3 of time)


Some potential for exposure to blood and body fluids



Location Address:  1405 Clifton Road NE, Atlanta, GA  30322
Function:  Administrative/Clerical Supp - Administrative/Clerical Supp



Children’s Healthcare of Atlanta is one of the largest pediatric clinical care providers in the country. We have a total of 638 licensed beds among our three hospitals and 28 neighborhood locations. We are home to the only Level 1 and 2 pediatric trauma centers in Georgia, and we treat about 60 percent of pediatric trauma patients in the state.

  • We are ranked as a top pediatric heart care and heart surgery program by US News & World Report.
  • Our 27-bed unit is one of the largest dedicated pediatric Cardiac Intensive Care Units (CICUs) in the Southeast.
  • We performed 634 cardiac surgeries in 2017. We are ranked No. 3 nationally in pediatric cardiac surgical and medical volumes.
  • Our Cardiac Stepdown Unit was recognized with a gold-level Beacon Award of Excellence. Our CICU was recognized with a silver-level Beacon Award of Excellence for nursing outcomes.
  • Our staff includes more than 50 pediatric cardiologists and three pediatric cardiothoracic surgeons.

Nearest Major Market: Atlanta

Job Segment: Clinic, Medical, Clerical, Administrative Assistant, Patient Care, Healthcare, Administrative