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Business Process Specialist 20 hour/week

Work Schedule/Days:  Day / Monday - Friday 
Employment Type:  Full-Time


The Business Process Specialist proactively identifies and tests control processes that ensure departmental compliance with internal policies, as well as appropriate regulatory requirements and guidelines.  Documents current processes and makes recommendations for process improvements.  Implements approved changes individually or with a project team and routinely provides written and verbal feedback to assigned leadership team. Performs audits or manages audits conducted by third parties in the area of responsibility.  This team ensures that we are in compliance throughout the system with all regulatory agencies.

Internal Audit at Children’s is an independent, objective assurance and consulting activity designed to add value and improve the organization's operations. Internal Audit evaluates risk exposures related to Children’s governance, operations and information systems. We review effectiveness and efficiency of operations, reliability and integrity of financial and operational information, safeguarding of assets, and compliance with laws, regulations and contracts.



  • Bachelor's degree in Accounting, Finance, Business Administration, Public Policy, Economics, Communications, Statistics, Technology, or related field


  • 5 years of experience in modeling complex business processes and requirements and integrating with data and system architectural models and requirements
  • Strong analytical, organizational, and communication skills


  • 10+ years of experience in a similar capacity within a hospital setting
  • Public accounting experience, preferably with Big 4 accounting firms
  • 2-3 years of prior management experience in working with external vendors in an audit setting
  • Post-graduate degree
  • Certification in area of specialty such as CPA, PMP, CISA
  • Knowledge of key ERP and revenue cycle applications such as EPIC Resolute and/or ADT, Lawson and IDX
  • Experience in project management
  • Knowledge of key revenue cycle applications (e.g., EPIC, SMS, Xactimed,  IDX)


  • Must be organized and excellent at written and verbal communications
  • Proficient in Microsoft Excel, Word, Visio, and PowerPoint, particularly with preparing, conducting, and presenting financial control assessments, tests, and documentation activities
  • Demonstrated proficiency in analytical, statistical, reporting, and business intelligence tools


  1. Collaborates with assigned area’s department leaders and others in the planning, development, and implementation of business processes that impact financial and operational controls.
  2. Reviews and documents current processes.
  3. Audits processes within assigned areas to determine risks and opportunities for improvements.
  4. Collects, organizes, and interprets data for presentation to leadership.
  5. Recommends and makes approved changes, and provides training and documentation, including policies, when appropriate.
  6. Provides periodic audits to ensure compliance and to identify any additional risks or opportunities.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Standing - Frequently (activity or condition exists from 1/3 to 2/3 of time)

Sitting - Frequently (activity or condition exists from 1/3 to 2/3 of time)

Walking - Occasionally (activity or condition exists up to 1/3 of time)

Climbing - Occasionally (activity or condition exists up to 1/3 of time)

Pushing/Pulling - Not Present

Bending/Stooping - Not Present

Lifting - Not Present

Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance

Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.


No potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 28 neighborhood locations and a total of 638 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 70 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for thirteen consecutive years and named one of the “100 Best Companies” by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Requisition #:  30016     
Location:  Office Park (1711)  -  1711 Tullie Circle, Atlanta, GA  30329
Function:  Finance/Accounting - Finance

Nearest Major Market: Atlanta

Job Segment: Business Process, Consulting, Information Systems, EMR, ERP, Management, Technology, Healthcare