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Behavioral and Mental Health Technician

Work Schedule/Days:  Variable / Variable
Employment Type:  Full-Time
Location:  Scottish Rite 
Requisition #:  75521



The Behavioral and Mental Health Tech provides individual treatment plan of care, therapeutic interventions, and quality patient safety monitoring services under supervision of a licensed professional.  This Tech supports the nursing staff in providing whole-child care to patients with behavioral and mental health needs.  This role will be primarily focused on spending time with patients, engaging in various diversional activities, promoting coping skills, and maintaining a therapeutic relationship and communication.  At times it may require providing 1:1 supervision and assisting patients with ADLs.


This is a float position, which means the Behavioral and Mental Health Tech will work at all three Children's hospital locations - Hughes Spalding, Egleston and Scottish Rite.  Location for shifts will vary based on need.


• 1 year of experience working in a healthcare setting


• High school diploma or equivalent


• Basic Life Support (BLS) within 30 days of employment
• Completion of Marcus Crisis Prevention Program within 90 days of hire


• Bachelor’s preferred
• Experience working in a mental health or behavioral health setting
• Psychology or healthcare related academic course or certifications
• Mental health technician certification


• Must have strong communication and interpersonal skills
• Must be able to remain calm and manage verbal/physical responses in stressful situations
• Must be able to successfully pass the Basic Windows Skills Assessment at 80% or higher rating within 30 days of employment


1. Implements plan of care interventions as established by Behavioral Health Care Team
2. Maintain a safe environment for the patient through situational awareness, crisis prevention strategies and plan of care-initiated interventions
3. Complies and promotes compliance with all behavioral health related policies and guidelines to protect patient, self and others from harm
4. May perform/document components of safety monitoring and general care needs (behavior support interventions, eating, hydration, and/or elimination).
5. Accurately documents data collected & behaviors observed on assigned patient in EMR, according to established time frames
6. Establish and maintain a therapeutic relationship with behavioral and mental health patients
7. Monitors for behavior changes and employs crisis prevention and de-escalation strategies
8. May accompany patient to medical procedures to maintain therapeutic interventions and behavioral support
9. Participates in transfer of care; communicates any special considers, care priorities, and support needs as appropriate.
10. Maintains patients’ rights, including the privacy and security of all confidential and protected health information
11.  Performs other responsibilities as required

1. Completes orientation and initial assessment of competency successfully by determined due date.
2. Completes mandatory education and annual competency assessment requirements as defined by unit and system by due date.
3. Achieves 75% of staff meetings if applicable


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 40 lbs independently and greater than 40 lbs with assistance
Bending/Stooping - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Climbing - Not Present
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Not Present
Pushing/Pulling - Not Present
Sitting - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Standing - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)


No potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1001 Johnson Ferry Road NE, Atlanta, GA  30342
Function:  Professional - Strategy

Nearest Major Market: Atlanta

Job Segment: Psychology, Medical, Technician, Counseling, Behavioral Health, Healthcare, Technology