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Work Schedule/Days:  Day / Monday - Friday
Employment Type:  Full-Time
Location:  Support II 
Requisition #:  93821

MANDATORY COVID-19 VACCINATION: In accordance with CMS rules, Children’s requires all employees to be fully vaccinated or receive an approved exemption.



Acts as liaison between technical and applications teams. Provides technical guidance to Applications Analysts and assists in project design in a policy and standards compliant way. Assists with projects where no clear business partnership or team ownership exists or where technical complexity is great. Provides innovative solutions to workflow and integration challenges. Provides technical teams with a voice to reach out to applications analyst teams. Assists in training, coaching, and mentoring of applications analyst teams.


  • Bachelor's degree in Computer Science or Business or equivalent experience


  • No professional certifications required


  • 5 years of experience in a healthcare environment


  • NA


  • Working understanding of core Children's Healthcare of Atlanta systems and roles they play, including data flow and basic architecture and integration strategies
  • Broad-based familiarity and comfortable conversance with generally known databases, commercially available healthcare and business software packages, communications technologies, server technologies, storage technologies, networking basics, personal computer and server operating systems, and interfacing technology
  • Ability to lead projects from inception to completion
  • Excellent oral and written communication skills
  • Well-developed and proven organizational, problem-solving, analytical, and time management skills
  • Ability to develop and maintain good working relationships and interact positively and productively with teams across organizational lines, including executive level


  1. Acts as liaison between infrastructure, security, field services, and applications analysts team.
  2. Advocates for end users and business partners.
  3. Communicates with and educates business partner team with information regarding Infrastructure projects, polices, and initiatives with special emphasis on consistency throughout the enterprise.
  4. Provides technology consulting and customer support to operational owners and prepares them for business partnerships with Information Systems & Technology.
  5. Provides support services with very little management input, including high level applications software support, coordination of programming requests, system upgrade coordination, and vendor liaison.
  6. Assists technical teams with compliance enforcement.
  7. Partners with technical teams on large technical implementations with focus on end user engagement, communication, and workflow integration.
  8. Assists in orientation of new team members and serves as resource for new employees and other staff members. 


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance
Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)
Climbing - Not Present
Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.
Lifting - Occasionally (activity or condition exists up to 1/3 of time)
Pushing/Pulling - Not Present
Sitting - Frequently (activity or condition exists from 1/3 to 2/3 of time)
Standing - Occasionally (activity or condition exists up to 1/3 of time)
Walking - Occasionally (activity or condition exists up to 1/3 of time)


No potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.  We offer a comprehensive compensation and benefit package that supports our mission, vision and values.  We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.  Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Address:  1575 Northeast Expressway, Bldg 2, Atlanta, GA  30329
Function:  Information Technology - Business Partnering

Nearest Major Market: Atlanta

Job Segment: Consulting, Developer, Information Systems, Computer Science, Pediatric, Technology, Healthcare